Security is of paramount importancein our lives whether for us personally for our possessions, hence the EHOA goes to great lengths to ensure maximum possible protection on the complex. Every time security protocol is not followed and regulations broken it makes it easier for criminals and others to do the same.8.2.Security personnel have a difficult and unenviable task. Everyone’s support and co-operation is expected. Rather than being obstructed in their prescribed duties, or abused, residents should display a positive and supportive attitude towards the security staff whose loyalty and attitude towards the people they are employed to protect will, in turn, be enhanced.8.2.The gatehouse is manned 24 hours per day.8.3.Access permits for owners/residents and their domestic staff are issued by the EHOA. Application forms are available from the guards. Application forms for entry permits for domestic staff must be accompanied by a photocopy of their I.D. document.8.4.Every owner/resident must ensure that their visitors adhere to the security protocol and treat security personnel in a co-operative and courteous manner.
8.5Residents will be held responsible for all contractors/sub contractors working on their site as well as for domestics and visitors. Contractors/sub contractors working outside the hours stipulated hours in clause 5.3 of these Rules will be removed from the complex by security and a fine will be imposed. Domestics or visitors failing to comply with security regulations will be denied access or, if already within the complex, removed by security.8.6All or any attempted burglaries, any boundary wall or fence climbing, indeed, any act of a suspiciousnature must be reported immediately to security.8.7Residents are strongly discouraged from employing unknown casuals, gardeners or other category of casual worker in the complex. It is a known fact that many of these people are a security risk and prejudice the safety of our properties.8.8All owners/residents must advise the managing agent in writing of their telephone number to enable security to make contact by the telephone intercom system. If there are any additional changes it is incumbent on the owner/resident to advise the managing agent in writing by obtaining and completing the standard updating form from the guardhouse.8.9In the event that owners/residents cannot be contacted on the provided number, visitors will, of necessity have to be declined entrance to the complex unless prior instructions have been given to security, in writing.8.10Every property must have the correct stand number displayed so as to be visible from the road by day and night. This is a strict requirement by the Metropolitan Local Council who can and will enforce the same.It also facilitates the speed with which security and emergency services respond to emergency calls.8.11The EHOA recommends that all owners, as a further security measure, install an alarm system and/or panic button as soon as possible after taking occupation of their homes.8.12Contractors, sub contractors, workers, domestics, gardeners and othersmust enter through the gatehouse in accordance with the designatedsecurity provisions in force at the time of entry.
